Patient Resources | STELARA® (ustekinumab)

Patient Support during COVID-19

Learn more about support to help you start and stay on STELARA® in these unprecedented times.

Supporting you during COVID-19

In these uncertain times, Janssen understands the importance of focusing on the things that you care most about.

We are here to help with a variety of resources like personalized support with a registered nurse and answers to your cost and coverage questions.

Janssen CarePath continues to offer programs supporting patients with different needs:

  • For eligible commercially-insured patients starting or continuing on certain Janssen medicines, programs that help patients lower their out-of-pocket costs
  • For patients who have lost their jobs and insurance coverage, Janssen CarePath can provide a referral to independent foundations that offer free medicines
  • For new patients starting on most Janssen medicines, free trial product programs

As always, Janssen CarePath Care Coordinators can answer questions about insurance and out-of-pocket costs, as well as help locate sites of care for certain medicines.

Live virtual support for every step of the way: STELARA® Nurse Navigator Program

In this environment, we remain dedicated to providing support for patients who have been prescribed a Janssen therapy by their healthcare provider. Nurse Navigators will continue delivering personal, virtual support during every step of your STELARA® treatment.

Your Nurse Navigator can:

Provide treatment
education

Schedule your
intravenous (IV) infusion

Arrange for live video
injection training

Connect you to a specialist
for cost and insurance coverage support

Click here for more information on the Nurse Navigator program and enrollment.

REMINDER: The Nurse Navigator program is limited to education about your Janssen medication, its administration, and/or the condition it treats. It is not intended to provide medical advice, replace a treatment plan you receive from your doctor or nurse, or serve as a reason for you to start or stay on treatment. This is a patient program open for enrollment for any patient prescribed STELARA® by their physician.

Personalized help every step of the way

Receive personal support from a registered nurse (a real person!) for every step of your STELARA® treatment.

It’s the Nurse Navigator program, and it’s easy and free to enroll. After you sign up, your Nurse Navigator will contact you within 24 hours.

Your Nurse Navigator can help you with:

Providing hands-on
treatment education

Scheduling your
one-time IV infusion

Arranging for in-person
self-injection training

Connecting you to a specialist for cost and insurance coverage support

The nurse program is limited to education about your Janssen medication, its administration, and/or the condition it treats. It is not intended to provide medical advice, replace a treatment plan you receive from your doctor or nurse, or serve as a reason for you to start or stay on treatment.

Information about injecting STELARA® after the first IV dose

If your doctor decided that you or a caregiver can give you injections of STELARA® at home, you should receive training on the proper way to prepare and inject STELARA®. Your Nurse Navigator can answer most of your questions about self-injections and can even conduct in-person training.

Not enrolled in Nurse Navigator yet?

Be sure to read the Medication Guide and Instructions for Use thoroughly prior to injecting. You can also check out our video overview of self-injecting.

This video shows you an overview of how to self-inject.

Once you and your doctor have decided STELARA® is right for you, Janssen CarePath will help you find the resources you may need to get started and stay on track. We will give you information on your insurance coverage, potential out-of-pocket costs, and treatment support, and identify options that may help make your treatment more affordable.

Support Options for Commercially Insured Patients

Janssen CarePath 
Savings Program*

If you have commercial insurance and your insurance coverage for STELARA® is approved

Check your eligibility and enroll at MyJanssenCarePath.com

Janssen Link*

If your commercial insurance coverage is delayed (>5 business days) or denied

*Both the Janssen CarePath Savings Program and the Janssen Link program are unavailable to individuals who use any state or federal government-funded healthcare program to cover a portion of medication costs, such as Medicare, Medicaid, TRICARE, Department of Defense, or Veterans Administration. These programs are for medication only. Terms expire at the end of each program year and may change.

Proper disposal of used syringes

Safe Returns® is a simple, safe, and convenient way to dispose of your used syringes – at no additional cost to you.

Bathroom access when it’s most urgent

When a 14-year-old Crohn’s disease patient named Ally was denied restroom access at a popular Chicago mall, she decided to act.

In 2005, the Restroom Access Act—also known as Ally’s Law—was passed. It states that retail stores that do not have a public restroom must provide access to their employee restroom to any person with a medical condition, including Crohn’s disease and ulcerative colitis. As of October 2019, it has been passed into law in 16 states. Included here is a restroom access card that will assert your legal right to a bathroom in those states.

Select a state to see if it enforces Ally’s Law:

Patient resources

Patient Resources for STELARA® (ustekinumab)